200 FAQ

Is installation service provided for waterproof paint ?

In addition to providing customers with waterproof paint and alternatives, Foshan shunde Opal Chemical Co., Ltd also extends the offerings to installation services...

Is installation service provided for waterproof paint ?

How about waterproof paint after-sales service?

Foshan shunde Opal Chemical Co., Ltd has a well-developed service system that helps ourselves to successfully handle the pre-and-post-sales issues that are faced by the customers...

How about waterproof paint after-sales service?

Are there services after waterproof paint installation?

Foshan shunde Opal Chemical Co., Ltd offers all-around after-sales services. After guiding you through the whole installation process, if you have any questions...

Are there services after waterproof paint installation?

What services are offered for waterproof paint?

To enrich the customer experience, Foshan shunde Opal Chemical Co., Ltd, as a customer-oriented waterproof paint manufacturer with years of experience, targets at...

What services are offered for waterproof paint?

Are we informed about waterproof paint weight and volume after shipment?

Yes. Typically, Foshan shunde Opal Chemical Co., Ltd will inform the customer of the volumetric weight of waterproof paint after shipment. Our customers don’t...

Are we informed about waterproof paint weight and volume after shipment?

Can our logo or company name be printed on waterproof paint?

The definition of customization is that business activities are dominated by the needs of customers, and enterprises should provide products and services completely...

How can I track my waterproof paint?

Once your waterproof paint has been shipped out of our factory, you'll receive a tracking number given by the logistics companies to us. You can use the number to...

How can I track my waterproof paint?

What to do if waterproof paint is damaged during shipping?

Foshan shunde Opal Chemical Co., Ltd makes every effort to protect the product from damage, but it cannot be fully guaranteed. If you find any damage, please write it down...

What to do if waterproof paint is damaged during shipping?

What to do if it is incomplete waterproof paint delivery?

If your order is missing any items or parts, please let us know as soon as possible. Foshan shunde Opal Chemical Co., Ltd is committed to your satisfaction. You...

What to do if it is incomplete waterproof paint delivery?

What should I do once I receive waterproof paint imperfections?

Never hesitate to contact us once you think you have received imperfect waterproof paint. We would appreciate much that if you provide us with the inspection report...

What should I do once I receive waterproof paint imperfections?

Where to get help if waterproof paint gets problem during the use?

Please stop using waterproof paint immediately and contact us for effective solutions. In relates to the working performance of the products, we will assign our...

Where to get help if waterproof paint gets problem during the use?

Can we arrange the waterproof paint shipment by ourselves or by our agent?

Negotiation should be made with Foshan shunde Opal Chemical Co., Ltd. If you insist on this, any problems occur during the shipment should be solved by yourselves...

Can we arrange the waterproof paint shipment by ourselves or by our agent?

What kind of packing is provided for waterproof paint?

Foshan shunde Opal Chemical Co., Ltd includes some general packaging guidelines that can help you prepare your package for shipping. Please consult with our Customer...

What kind of packing is provided for waterproof paint?

Is waterproof paint tested before shipment?

Yes, we ensure sufficient inspection of the finished products before they are shipped out of the factory. Foshan shunde Opal Chemical Co., Ltd has been focusing...

Is waterproof paint tested before shipment?

How to pay for waterproof paint?

Foshan shunde Opal Chemical Co., Ltd provides a couple of different payment methods. Consult Customer Support and find the simplest way for you to pay. Our firm...

How to pay for waterproof paint?

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